Privacy Policy

Introduction

Welcome to http://therapy-for-adults-bariatric-evaluations.denvermentalhealthcare.com (referred to as “Therapy for Adults Bariatric Evaluations,” “we,” or “our” in this Privacy Policy). We are committed to protecting your privacy and ensuring the security of your personal data. This policy explains how we handle information when you use our website, applications, services, and products, available at http://therapy-for-adults-bariatric-evaluations.denvermentalhealthcare.com (collectively referred to as “our platform”).

Scope

This privacy policy applies to all aspects of our platform, including but not limited to:

Website and Applications: Any online content, tools, or services accessed through our domain or subdomains.
Services and Products: All offerings provided by us, whether directly or through partnerships, designed to assist users with bariatric evaluations and related mental health services.
User Interactions: Activities undertaken when utilizing our platform, such as account creation, data input, communication with our team, or participation in surveys/feedback sessions.

Please note that this policy does not cover third-party platforms, applications, products, or services accessible through links on our site. These entities have their own privacy policies, and we encourage you to review them before engaging with such services.

Processing Activities

This policy outlines the ways in which we process personal data based on your interactions with us:

Account Users: If you create an account on our platform, we collect and store account information, including usernames, passwords, and profile details.
Payments and Financials: When you make a transaction or provide financial information for services, we securely process payment data to facilitate your evaluation appointments.
Purchase History: We maintain records of purchases made through our platform to improve customer service and analyze sales trends.
Device Identifiers: Our systems may collect unique identifiers from your mobile device, such as IP addresses, for technical support and analytics purposes.
Location Data: With your consent, we can access your location data to provide personalized services or relevant content.
Feedback and Reviews: We value user feedback and reviews, which help us enhance our platform; this may include personal details you choose to disclose.
Social Media Integration: If you connect our platform with social media accounts, we may collect information from those platforms (e.g., name, profile picture) for the purpose of streamlining your experience.
Product Usage: We track how you interact with our products and services, including viewed content, features used, and purchase decisions, to personalize your experience.

Personal Data Collection

The types of personal data we collect are categorized as follows:

Identifying Information: Name, contact details (email, phone), and physical address.
Payment Details: Credit/debit card numbers, expiration dates, and billing addresses for secure transactions.
Financial Data: Income, savings, and insurance information relevant to bariatric evaluations.
Purchase-Related Data: Products or services purchased, purchase frequency, and transaction amounts.
Device Information: Unique identifiers, operating system, browser type, and IP address for technical support and analytics.
Location Data: GPS coordinates or location-based services data to provide location-specific services (with your consent).
Feedback and Communication: Written feedback, reviews, comments, and messages you send to our team.
Social Media Profiles: User names, profile pictures, and any other information shared when connecting social media accounts to our platform.
Product Interaction Data: Content viewed, features used, search queries, and purchase behavior related to our products.

We collect this data through direct user input (e.g., account registration), automated technologies (cookies, device identifiers), and third-party providers who assist us in delivering services (payment processors, analytics platforms).

Cookies

We utilize cookies and similar tracking technologies for several purposes:

Strictly Necessary: These ensure the basic functions of our platform, such as enabling secure log-in sessions and serving content tailored to your preferences.
Preference Cookies: Memory your settings (e.g., language, font size) for a personalized experience.
Analytics Cookies: Collect anonymous data about user behavior on our site, helping us understand how visitors engage with our platform.

Users can control non-essential cookies through our Cookie Manager, allowing you to customize your privacy preferences.

Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes:

Account Data: We keep account information active while your account is in use and for a period after it has been inactive (e.g., to honor requests, resolve disputes).
Transaction Records: Financial and purchase data are retained for accounting, tax, and fraud prevention purposes, typically up to 7 years.
Analytics Data: Aggregated analytics data may be stored indefinitely for business intelligence and strategic planning.
Feedback and Reviews: User-provided feedback is kept for future reference and improvement of our services.

Once the purpose for which data was collected is no longer relevant, we delete or anonymize it to ensure your privacy.

Security Measures

We implement robust security measures to safeguard personal data:

Encryption: We use encryption protocols to secure data during transmission and at rest.
Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards, ensuring your data is handled securely.
Access Controls: Our team members have access only to the personal data necessary to perform their duties, adhering to strict access protocols.

Children’s Privacy

We do not knowingly collect or solicit personal data from children under 18 years of age. If you believe we may have collected such information by mistake, please contact us at the details provided in this policy.

Your Rights (Data Subject Rights)

Depending on your location, you have certain rights regarding your personal data:

Access and Rectification: Request access to or corrections for inaccurate personal data we hold about you.
Erasure (Right to be Forgotten): Ask us to delete your data if there is no compelling reason to retain it.
Restriction: Limit the processing of your data under certain circumstances, such as challenging its accuracy.
Portability: Receive your personal data in a structured, commonly used format so you can transfer it to another service provider.
Objection: Object to the processing of your data for specific or all purposes.
Non-Discrimination: Take steps to ensure that our processing of your data does not discriminate against you.
Data Portability/Withdrawal of Consent: Retain the right to withdraw consent, which may impact the services we provide.

To exercise these rights or submit a request, please contact our privacy team at the details provided below. We will respond within the timeframes prescribed by law.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal/regulatory reasons. Any modifications will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your data.

Contact Information

For any inquiries, requests to unsubscribe, or questions regarding your data privacy:

Email: contact@therapy-for-adults-bariatric-evaluations.denvermentalhealthcare.com
Address: Privacy Team, Therapy for Adults Bariatric Evaluations, [Your Physical Address]

We are committed to resolving any concerns or disputes you may have regarding our privacy practices.